the short version: your data is yours, stays in India, and we collect as little as possible
Working draft. This text is awaiting review by a lawyer familiar with Indian health-data law (DPDP Act) and is not final. It exists so you can see our intent plainly, today.
Only what a careful match needs: how you're feeling in your own words, what you want help with, your language, your therapist preferences, and your budget. Each question tells you why it's being asked before you answer it. Nothing is stored until you've read and accepted a plain-language consent screen — and we record which version of that screen you agreed to.
In India, on infrastructure located in an Indian region, in line with the Digital Personal Data Protection Act. We don't sell data, we don't run advertising, and we don't share your information with your college, employer, or family.
Your therapist sees your intake summary and their own session notes about you — only after you're matched with them. Our small operations team sees what it needs to make and review your match. Your private journal is different: no therapist, no operator, no AI — nobody but you can open it, and that rule is enforced in the database itself, not just the interface.
Automated checks help us spot crisis language so a human can respond quickly, and an internal assistant helps our team follow their own procedures. No AI ever acts as your therapist, reads your journal, or makes a decision about your care alone.
Ask, and a human handles it — deletion requests go to a person on our team as a tracked task, and you'll hear back from a person. We keep only what the law requires us to keep (like payment records) and remove the rest.
Last updated 2 July 2026 · draft v0.1 · questions? write to us and a person will answer.